Q: WHERE IS BURGER PAWTY LOCATED? DO YOU HAVE A PHYSICAL SHOP?
A: Burger Pawty caters to the Greater Toronto Area and beyond. Unfortunately, Burger Pawty does not have a physical location (yet), but you can catch us poppin' up at events all around the city!
Q: DOES BURGER PAWTY CATER? DO YOU HAVE A PRICE LIST?
A: That we do! Please inquire via email for a full price list.
Q: IS THERE A MINIMUM ORDER?
A: All orders are subject to a two-dozen minimum.
Q: I LIKE PURPLE, GREEN, BLUE, ETC. – CAN THE WAFFLES BE CUSTOMIZED TO FIT MY THEME?
A: Yes, of course! Almost all our menu items are customizeable.
Q: DO YOU HAVE BUN OPTIONS OTHER THAN WAFFLES?
A: If waffles aren’t your jam, don’t fret – we also offer classic sesame seed slider buns, as well as lettuce cups, for a small fee. Please inquire.
Q: DO YOU HAVE VEGETARIAN AND/OR VEGAN OPTIONS?
A: Vegetarian, yes – vegan, no (sorry). Our signature veggie burger “The Dream” is made vegetarian, but the waffle buns definitely contain milk and eggs. We are happy to discuss more veggie options, wherever possible.
Q: ARE YOUR PRODUCTS ALLERGEN-FREE, GLUTEN-FREE AND/OR NUT-FREE?
A: Unfortunately, the facility we work out of is not allergen-, gluten- or nut-free. If you have a specific request, we will try our best to accommodate your needs, however we cannot 100% guarantee any cross contamination.
Q: HOW DO YOU GET YOUR WAFFLES SO PINK?! AND ARE THEY FLAVOURED?
A: All coloured waffles are dyed with Wilton icing gel food colouring. The waffles are... waffle-flavoured!
Q: I SEE YOU HAVE OTHER MENU ITEMS THAN BURGERS... WHAT ELSE YOU GOT?!
A: Correct! Besides sliders, Burger Pawty also offers an array of menu items, such as our signature Pawpcorn, Pawty S’mores, Fancy Waffles, Unicorn Horns (ask about this!), Unicorn Tears (aka bottled water... these can also be customized to suit your event), our Barbie Box and then some. Even if your dream item is not currently in our collection, we can definitely discuss the options!
Q: THE BARBIE BOX – I LOVE IT! HOW CAN I HAVE THIS AT MY EVENT?
A: The Burger Pawty Barbie Box can be rented out for your event. We can even customize the signs to match your theme. Just ask us!
Q: HOW ARE YOUR MENU ITEMS SERVED?
A: All sliders, Pawty S'mores and Fancy Waffles are served in white branded 1/4LB paper boats. Pawpcorn is served in white square popcorn bags, branded with a pink Burger Pawty logo. Unicorn Horns are served in clear pink 9 oz. cups. White cocktail napkins branded with a pink Burger Pawty logo will be provided, as required. Alternate servingware and/or custom packaging can be provided upon request, for a small fee.
Q: CAN YOU DROP OFF AN ORDER TO MY VENUE?
A: To ensure the highest quality of service, certain menu items (ie. sliders) are made to order, on site, and will not be made in advance to be dropped off.
Q: WHAT DOES YOUR SET UP LOOK LIKE AND HOW MUCH SPACE IS REQUIRED?
A: Ideally, Burger Pawty requires an 8’x8’ space to operate. Burger Pawty has all the equipment required for operating, including two fold out tables, butane gas stoves, flat top griddles, waffle makers, chaffing dishes, handwashing stations et al. If there is a kitchen/kitchenette on site for use, this will minimize the space and time required for set up (and reduce the cost of set up fee, too). Please note that access to a sufficient power source is mandatory, as well as access to an elevator for events on higher floors.
Q: HOW MUCH TIME IS REQUIRED FOR SET UP?
A: Set up is approximately 60-90 minutes, depending on the venue and nature of the event. A venue site visit may be required in advance to ensure the set up can be feasible.
Q: I HAVE AN UPCOMING EVENT – CAN BURGER PAWTY SPONSOR IT?
A: The number of donation/sponsorship requests Burger Pawty receives is overwhelming! Depending on the nature and/or cause of the event, we may be able to accommodate, but please note that at this time, Burger Pawty cannot offer full sponsorship for events. Burger Pawty also does not offer monetary sponsorship for events.
Q: DO YOU TRAVEL?
A: Burger Pawty is primarily based in Toronto, ON, but we are willing travel just to make your event extra special! Please note that an additional fee may apply to venues further than 50KM (round trip) from Burger Pawty HQ, located in downtown Toronto.
Q: CAN SERVING STAFF BE BOOKED FOR MY EVENT?
A: Of course! Please note that a minimum booking of 3 hours will be required per serving staff member.
Q: I’M READY TO BOOK – HOW CAN I CONFIRM THIS?
A: Amazing! If you’re interested in having Burger Pawty at the event, please note than an order form must be filled out. Once returned, you will be issued an invoice for your order. To confirm your booking, full payment of the total cost must be made, along with the return of a signed invoice.
Q: WHAT PAYMENT METHODS DO YOU ACCEPT?
A: Cash, cheques, EMTs (email money transfers) and credit cards are all accepted methods of payment. Please note that a 5% fee will apply to all credit card payments.
Q: SOMETHING CAME UP – CAN I CANCEL MY ORDER?
A: Bummer! In the unfortunate event of a booking cancelation, written confirmation is required. Please note that a 50% deposit will be retained if the order is canceled up to 14 days prior to the event date. Cancelations up to 7 days prior to the event are non-refundable.
Q: WHY THE PINK? AND WHY WAFFLES?
A: Burger Pawty HBIC, Louise Mangalino, loves pink... and waffles. So it only makes sense! You can read more about her story here.
Q: I LOVE YOU GUYS AND WANT TO KNOW WHERE YOU’RE GOING TO BE NEXT!
A: Awesome! You can check out our event schedule here.
Q: I LOVE YOUR MIXES AND PLAYLISTS... HOW CAN I BE A PART OF THIS?
A: We are always looking to add to our musical collection, so if you’ve got a lil’ somethin’ somethin’ up your sleeve, shoot us an email with a link to your music (SoundCloud, Mixcloud, etc.) and we’ll check it out!
GOT MORE QUESTIONS?
Illustration on this page via Aleks Draws.